Review Time
I am having trouble logging into the app. Despite multiple calls to customer service, I have not received any support. A ticket was generated, yet the issue remains unresolved. I have spent 15 minutes waiting on the call. My subscription is active, but the app still isn't functioning. Please resolve this issue as soon as possible.
I am attempting to access the app but it's not functioning. I have called the customer support numerous times, but they haven't provided any assistance. A ticket was generated, yet the issue remains unresolved. After waiting for 15 minutes on each call, I find it frustrating that despite my subscription, the app still doesn't work. Please resolve this issue promptly.
This has been the worst service I have encountered, not just locally but globally. Every aspect of the service is unacceptable, from the ineffective chatbot to the unresponsive online services, and the lack of professionalism from the staff. It feels like nothing improves, and it's frustrating to be treated with such disregard. This is not merely poor service; it represents a complete failure in customer service.
The service is unreliable with poor coverage. Even in the city, I faced frequent disconnections and slow speeds. Outside urban areas, the service is almost non-existent. I cannot recommend this provider to anyone in need of a dependable internet connection.
I visited a local branch to inquire about terminating my service due to leaving the country. I was misinformed about the process, leading to immediate disconnection of my services upon cancellation of my residency. Despite following the guidance given, I faced unfair charges and conditions that made no sense. This has been an incredibly frustrating experience.
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