I had a disappointing experience with the online savings account. Setting up recurring transfers is not an option; I have to transfer money manually each time. Mobile check deposits aren't available, and there's no chat support—only phone calls. The first support representative I spoke to was unhelpful regarding recurring transfers, while the second one who assisted with closing my account was polite. Overall, this service was a waste of my time, and I would prefer a different account, even if it offers slightly lower interest but with better features.
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