openlane.com

1.4
1.4 Based on 21 reviews

...

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Micah Turner
Learn from OUR MISTAKE

Learn from OUR MISTAKE - OPENLANE arbitration is a joke. We bought a 2019 RAM Limited Crew. It was described online as great shape by Openlanes "supposedly thorough" inspectors.Truck gets to dealership, no catalytic converters, manifolds all messed up from whomever stole convertors, and no 02 sensors. Repair ticket is WILD. We reached out within the timeline. Was confirmed by arb rep that truck was sold to us by mistake with no cats, their mistake. Mgr would call us. He offered us 1k 😑😑😑😑😑Don't get sucked into "we inspect and back our product," because it's a lie. Needs thousands of work and they can't even figure out out to send us the 1k 🫠Sincerely, an honest Independent.

1
Date of experience: Jun 20, 2025

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