I have reached out multiple times requesting a leader to discuss my experience with the service. I was assured that someone would return my call, but as of now, no one has contacted me. My initial call was on 12/22/25, and I have followed up several times since. Now, I've been informed that the pharmacy that provided the medications will reach out to me instead of a representative from the company. Overall, the customer service has been very disappointing.
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OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
