I had a great experience with the Openreach team who installed my fibre connection today.
Initially, an engineer came to assess the work and explained that they might need to return another day because the cable had to be extended from the street to the house. However, about 30 minutes later, he returned together with his manager and they completed the entire job in less than half an hour.
The work looked complex and I expected it to take hours, but they handled everything quickly and professionally. They were polite, friendly, and explained everything clearly.
I’m very pleased with the installation and the super-fast connection I have now. Excellent service ..thank you!
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We’re the people that make the net work - as the nation’s largest wholesale broadband network, we’re rolling out Ultrafast Full Fibre broadband across the UK. It’s our fastest and most reliable broadband yet, and we’re well on our way to making it available to 25m homes and businesses – building the UK’s fibre future.
