At the second attempt on the 11th of Feb the installation was carried out, No consolation on position of where it would be installed to my property with my wife She phoned to say it was because installed I asked to speak to your engineer as he had installed it in a position to the rear of my property. That was no where near my TV or a power point that is required for my Sky installation He told me that the Sky engineer would put the cable under my floor or over the top of the roof to get to the required position This turned out to be untrue
When the Sky engineer arrived I was informed they do not installed the cable under the floor as are not allowed to lift anyone's carpets or floors Also they do not put the cable over the roof And sadly for your organisation this isn't the first time they have heard this miss information
Poor service by yourselves
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