Allow me to join the legion of dissatisfied customers trying to get important assistance from this utterly incompetent agency. I’m a retired veteran and DoD civilian of 33 years and I’ve been trying for 2.5 months to stop my medical benefits (and payments) now that I’m on Medicare. All calls are terminated due to so-called high call volume. It is impossible to get anyone over the phone. Emails receive an unsatisfactory automatic response and there is no way to do anything with medical benefits on their website. The agency is overripe for DOGE and AI. Also check out reviews on yelp.
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MISSION AND PRIVACY POLICY
MISSION
Recruiting, retaining, and honoring a world-class workforce to serve the American people. Together, we're working to make the Federal government America’s model employer for the 21st century.
Through our initiatives...