Paid for Opodo prime membership for 2 years, have not used it once, it was completely worthless. They refused to refund me despite this. Called them within 24hrs of the second payment but they still wouldn't refund. Your calls go to an outsourced call centre in India who just reiterates their policy, this is one of the special benefits for prime members, so-called "VIP support". After escalating they offered to refund half the latest payment as an "exceptional gesture of goodwill", which I did find funny, but it sadly demonstrates they have absolutely no interest in being helpful or fair; they are theives. Do not trust them, their entire business model is fooling you.
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