I'm very unhappy with how my order was handled. The tires and prices were reasonable, but the installation process was poorly managed. First, when I contacted the installation location, they told me they do not work with the service, even though delivery was meant for their address. Then, when I called customer support, they suggested I go to another installation point that is 25 km away from my home. I couldn't change the delivery point to my house or another installation site, so I had to pick up my tires from the first location and then arrange a new appointment elsewhere. When I arrived to collect my tires, they were just left outside the building, raising concerns about whether they were checked upon delivery. If there was any damage, who would be responsible? Additionally, there was no one at the service center when I got there, so I had to take the tires without assistance. If it had been someone else, they could have easily stolen the tires worth 600 euros. This situation is unacceptable. If the service is reading this, it's vital to address these issues and ensure that installation points are properly monitored.
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Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.
