I'm quite unhappy with how my order has been managed. The tires and pricing were good, but the installation process was not handled well. Initially, when I contacted the installation point, they stated they do not partner with the service, despite the delivery being scheduled there. Then, when I reached customer support, they advised me to go to another installation site that is 25 km away from my home. I wasn't able to change the delivery point to my house or another installation location. This meant I had to pick up my tires from the first installation point and arrange for a new appointment elsewhere. Upon arrival to collect my tires, they were simply left outside the building, which raises concerns about whether anyone checked them upon delivery. If there was any damage, who would be accountable? Moreover, there was no one at the service center when I got there, so I had to take the tires without any assistance. If it had been someone else, they could have easily stolen the tires worth 600 euros. This situation is unacceptable. If the service is reading this, it's crucial to address these issues and ensure that installation points are properly monitored.
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Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.
