OPSMI purchased two pairs of glasses, both requiring prescriptions. Unfortunately, both pairs were made incorrectly and had to be returned. When they came back the second time, only one pair was correct; the driving glasses were still wrong.Despite this, I was asked to undergo another eye test, even though the issue was not with the prescription itself. The new eye test confirmed the exact same prescription.My driving glasses were then sent away again, and I was told they would take two weeks. Since then, I’ve had to follow up multiple times, and during my most recent visit, staff appeared unsure of the situation and were unable to provide any explanation, update, or solution.I have now been waiting **two months** for a pair of glasses I have already paid for and still do not have — and have never been able to use.Follow up from OPSM would have gone a long way.
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