I have been very underwhelmed by the service I have received from the Caloundra Opsm branch. I have been given prescriptions that are too strong for my eyes which has caused issues with my vision. I ended up going to an independent optometrist who was able to work out what was actually wrong with my eyes and treat it with the right temporary prescription.I have emailed OPSM, customer service responded saying they have forwarded my concerns to the Caloundra branch and that they'll be in touch, I'm still waiting and the deadline has passed. I'd like a refund for my lenses that I recently purchased from Opsm.
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