I have just wasted almost an hour travelling to and from OPSM North Sydney for 9am appointment. The opening hours for this shops start 8.30am as clearly shown ton the door. At 9.10am the receptionist leisurely strolled into the shopping centre, coffee in hand, and slowing began opening up the shop. I explain that I was here for my 9am appointment and she told me the optometrist had called in sick. No attempt made to contact me to advise me of this. The receptionist clearly could not care less .
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