Terrible on going experience with a store that just doesn’t understand customer service at all! Had to return unopened recently bought contact lenses as they discovered the lenses were unsuitable for me. Went to Aquire store credit and they refused! Stating L and R had been written on the box and this was why! I didn’t write L and R on the box, they did. And if they did why didn’t they stick a dot on and write on that?
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