I was given an appointment on 4 February 2026 for suspected pre‑glaucoma screening. After the appointment, I was told that a doctor would call me within one week, but I never received a call. I contacted Optegra to ask what was happening and was told that I would receive an appointment by post within the next two weeks.
Two weeks passed and I still hadn’t received anything, so I called again. This time I was told that there were no appointments available and that I would have to wait, but that I had now been added to the waiting list.
This has been very disappointing service. It has been over one month since my scans, and I still don’t know the results. It is extremely worrying.
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Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient.
Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date.
Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards.
We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do.
We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them.
With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.
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