I contacted Optical express about laser eye surgery. I went through a lot of details on the phone and had an appointment. I was told that laser eye surgery started at £1950 per eye.
I arrived for my examination which was thorough. However after an hour and a half and given a price of nearly £10k, I asked about the laser eye surgery as all they would talk about was lens replacement. It was only after the 1 1/2 hour session that they said that I was too old for laser eye surgery.
Since then, I have been bombarded with emails and I had a long telephone conversation about why I wasn’t interested about lens replacement. I have now got another email saying asking me to look at the reviews on TrustPilot. So I have given them a one star review.
It was to me a hard sell on lens replacement which I was never interested in. I wasted a complete half day of my life. I am left thinking I could not trust them to do anything with my eyes following this debacle.
A most disappointing experience. Now I just hope they will start to leave me alone.
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