This company is misleading, and their return policy is deceptive. I received a new prescription and ordered sunglasses, but the prescription was incorrect, making them unusable. After sending multiple emails requesting a return authorization, I received vague responses and endless questions. They even demanded a photo of my other sunglasses, which has nothing to do with my order. They refuse to issue a return authorization and seem intent on wearing me down. I have all the email evidence and will dispute the charge with my credit card company. The frames are low quality, similar to what you'd find at a convenience store.
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