Be aware that service here can be very inconsistent. The ladies at Asda Opticians Taunton have always gone the extra mile and been excellent with our child’s eye tests and urgent replacement of his glasses. Unfortunately, over the past couple of days, WINSTON was repeatedly unhelpful and refused to assist unless we physically visited, despite this being handled by phone in the past. This is particularly frustrating as we live a long way away. A real shame as the rest of the team are great. It may simply be bad luck, as we had never encountered him before. Unnecessary inconvenience and distress.
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