opticians.asda.com

3.5
3.5 Based on 81 reviews

...

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Braden
Asda for groceries - Not for glasses.

Took my own new frames to Asda to have varifocals fitted, when I collected them I couldn't see anything an any distance clearly. They re tested my eyes changed the prescription and remade the glasses, on collection my new frames were twisted and the manager tried to straighten and made them worse to the point they no longer fitted and charged me £165 for the pleasure. The new lenses did nothing more than give me headaches and Asda said they would only refund me £80 as I used my NHS voucher for the shortfall which can't be refunded or re issued.So in all, the prescription was incorrect twice and they damaged my own new £90 frames leaving me out of pocket by a total £255 and I'm back to square one. Will never go back.

2
Date of experience: Mar 06, 2025

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