Not entirely the branch fault.My partner and I have used this opticians in the past, and been happy. Only previous gripes we have had...They would tell you your glasses would be ready in 10-14 days and will contact you when they arrive in branch...NEVER do they do this, we have always had to do the chasing, and ring them, to be told "We are just having a little trouble today with sending out the texts"However the last pair of glasses I ordered, I paid £100, waited the 2 weeks, drove 31 mile (1 hour drive), to find the wrong pair had been sent. (Pink frames..instead of silver)...I was told I had another 2 weeks to wait for another pair...Sorry but had enough now, seems cheap glasses equals cheap service. Will not be returning.
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