I ordered a large photo print on aluminum, but it arrived with minimal space between the metal and the edge of the packaging, resulting in considerable damage to the corners and sides. I reached out to the support team late at night through the website chat, and they agreed to send a replacement. This one was better packaged and arrived without any issues. However, I did have a few other questions in the chat that went unanswered, leaving me uncertain if that was intentional. Ultimately, I received what I needed, albeit later than expected.
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Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery.
Help: https://support.optimalprint.com/en-ca/
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