First of all, I recognize my mistake for not including the apartment number in the delivery address. Issues include: 1. No way to update the delivery address for future orders; it just keeps loading. 2. I tried to contact customer service for help connecting with the local delivery agent but received no assistance—no useful information at all. 3. Tracking is nearly useless! It simply states handed off to a local carrier—who, what, when? No information at all. In an age where some websites offer real-time tracking, this is minimalism at its worst—no information whatsoever! 4. No communication via email or text aside from the shipping notification. I would avoid this service entirely.
Claim your business profile now and gain access to all features and respond to customer reviews.
Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery.
Help: https://support.optimalprint.com/