From the consultation through to treatment, I've been so happy and impressed with the service I've received from Optimax. All the staff are lovely, welcoming and happy to chat and answer all questions you might have. It feels super relaxed in the Cardiff branch, with free tea and coffee. It genuinely feels like you're part of something special there. On the day of my surgery, I found out that they book in a few people at a time so that you have people going through the same thing as you to chat to while you're waiting. I was really nervous at first, mainly because of the YouTube videos I made the mistake of watching (the algorithm likes to scare you for some reason) but found that having other people in the same position as me really helpful and comforting. I went there by myself but didn't feel alone, and got a taxi back home, which the staff were happy to help with if I needed it. The surgery itself was fine - uncomfortable when the suction/pressure is applied to each eye to do the first part of the procedure but this doesn't last long. I was in there for maybe 10 minutes and came out being able to see immediately, all be it a bit hazy and shaky, so the staff got me a delicious hot chocolate which was lovely.The worst part was feeling like I was chopping onions in the taxi home - burning and stinging and streaming eyes, which made me want to keep them shut, but I knew that was normal and my taxi driver was super lovely so I felt safe. I took painkillers, put in the numbing drops provided and had a nap when I got home. When I woke up the stinging was gone. I was able to watch TV with my sunglasses on, and had a lovely relaxed evening. The next day I came in for a check up, wasn't in there very long but was told I can drive and have 20/20 vision. My right eye has more bruising than the left and feels a little sore but that's completely normal too. I'm just amazed that I can see so well already, and it's not been 24 hours! Thank you to the staff and Juan (surgeon) - I'm over the moon with the results.For anyone reading this - do your research and get to know what the procedure involves so you're prepared, avoid the "it ruined my life" videos because you won't be accepted for surgery if you're not suitable and they are VERY thorough about this (I had dry eyes which improved with treatment, so was rejected at first but then was approved when my eyes were healthier), and don't hesitate to choose Optimax for your surgery. There's no pain during the procedure, and afterwards just napping with some numbing drops will sort you out. I've read and been told by many people they'd have it done again in a heartbeat. I now know what they mean - it's nowhere near as unpleasant or uncomfortable as I expected, and can't emphasise enough how amazing the service has been at Optimax.
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Optimax is one of the UK's leading Eye Surgery specialists. We have 18 clinics nationwide and have performed over 750,000 treatments since 1991. We specialise in Laser Eye Surgery, Lens and Cataract Surgery, Dry Eye Treatment, Cosmetic Eye Surgery and Eyelid Surgery.