I ordered this ring first and around July and it took about three weeks to come. Once it arrived, I was so excited and I wore it instantly with my Apple Watch, but I also like other one star reviews noticed that there was a vast difference in heart rate and metrics compared to my Apple Apple Watch. I emailed the company and they said that it takes several days after consistent wear to let the ring update with proper metrics, and I will admit they did get better. However, after about two weeks, the ring just stopped charging. It said there was an upgrade that needed to happen, but I couldn’t even charge the ring long enough for the upgrade to take place. And not only that but the charging box wouldn’t even indicate that it was charging(it being the box itself!) They sent me a brand new ring and I have been wearing it ever since. It’s been about three months since I’ve been wearing the second ring as a replacement. First of all when you get a new ring, (which was the only form of return that the company would offer) you automatically lose all of your sleep and activity data that was in the prior ring, so you have to start from scratch. Now that it’s been about three months the past three days I’ve noticed that the battery life is just dying rapidly. Wearing the ring in the gym, sauna and shower, which it should be able to handle because it’s waterproof🙄, I have been making sure to dry the inside of the ring extra which really shouldn’t even be needed… The battery life won’t even last a full day. I’m starting to notice that the ring now all of a sudden needs two charges a day —— went from a full charge of 100% around 8 o’clock to 46% by 11:30 PM… I thought this should last me through the night so that I would charge it in the morning but I woke up and it was dead, so I don’t even know if it tracked my sleep last night🙄🙄🙄🙄🙄🙄🙄🙄 This is the second replacement ring that I have been working with and it just seems like a shitty product all around. Customer service is fast, but why do I wanna have to keep ordering a replacement ring and losing all of my health data every single three months!?!? I would just save up for the Oura ring because this one just seems like a cheap knock off product
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