The technicians are always professional and helpful. However, over the past couple of months, I've experienced internet, TV, and phone outages almost every week. Dealing with the Customer Service Billing department can be quite frustrating. While they did provide a $7 and $10 credit, the representative made it seem like a grand gesture. You often have to explain the situation multiple times. They also tend to call excessively, sometimes 7 or 8 times in a single day, which can be really annoying. Once, I even received a call at 4am. No joke. I am considering switching to other providers.
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Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs. See more
