We purchased a Damon Tuscany motorhome from the Pottstown location on 9/29/2025 and paid in full with no lien or loan. We still have not received a title, and every time we talk to someone at the dealership (the title person, the sales person, the general manager) we get a different answer (it’s in the mail, the state is working on it, the previous owner’s bank hasn’t processed the payoff, we have “positive movement”, you’ll have it soon, the bank mailed the title to the old owner and they have been sitting on it since November). The responses to our inquiries have been ever changing, but with no results. Our temporary tags expire TOMORROW (12/19/205) and we will be unable to legally drive our motorhome after that date. We asked for additional temporary tags so we could at least drive the motorhome, but the “title” person at Pottstown said “I asked corporate to handle it” a couple of days ago, but now she won’t even answer the phone or respond to messages. We just want our title that we paid for almost three months ago. And if there is some delay, a clear and precise explanation, not some run around. Not some generic “we have positive movement”. And this doesn’t even address the dash cluster that was stated on the paperwork that the dealership owed us. We've spoken to the general manager, the title person, the parts person, the service manager....and it's all the same. No clear explanation, and no title. This doesn't even touch on the sales experience where they charged is a mandatory $2,495 "cleaning and prep" fee but they did NOTHING. No service, no cleaning, nothing. The unit was filthy inside and out, including hair in the shower drain. The techs were obviously unfamiliar with the unit and couldn't answer any questions about it and couldn't even find half of the switches for things. Their power pedestal specifically for demoing and testing motorhomes couldn't handle both AC units at once, so even though it had a 50 amp breaker, it repeatedly tripped it. And it took them several hours just to get through the sales process that amounted to us giving them money, and them giving us keys.The sales person was constantly blowing smoke and making things up about himself, the motorhome, and anything that came up.The only good thing about the place is the techs seemed competent and friendly from what little interaction we had with them.
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