I purchased an RV from Optimum RV located in Ocala, FL on April 26, 2025 and cancelled the sale of the RV on 04/27/2025 because our financial situation changed. I also looked in detail costs of the 20 year loan. I had told them I did not want a 20-year loan. I spoke with Diane at Optimum RV 04/27/2025 and she agreed to cancel the purchase and offered to tear up my check. No deposit or down payment was made. I spoke with Doug Kidd at Optimum RV on June 7, 2025 who told me he would take care of the cancellation and have someone contact me. Although Optimum agreed to cancel the purchase, they submitted a loan application anyway and had the loan funded. I never signed any final loan disclosures, and I never inspected or took delivery of the RV. Now there is a loan with Alliant Credit Union on an RV that I never took delivery of. I request your assistance in resolving this issue and cancelling this loan. Optimum RV agreed to cancel the purchase on April 27, 2025. This is a kind of fraud since they initiated a loan on an RV they never delivered. The business practices of Optimum RV are questionable and anyone considering a purchase there should think carefully. They have no regard for the customers needs.
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