optimumrv.com

1.3
1.3 Based on 43 reviews

...

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ItzEntity
Be afraid, be very afraid. Just don’t do it.

Just don’t do it. The lack of communication once they have you is unreal. William Vernon is the worst, he has never replied to any of my e-mails since Dec. 18! The supposed GM Scott Caylor doesn’t reply either. If the “managers” don’t reply, I hate to see how the sales people do with no accountability. I even CC’d the “owner” Denver Beck. Think I got a reply? Nope. I’m sure he has bigger fish to fry. You know, like playing 18 somewhere. I had my unit here for consignment. And the only reason I did was due to health issues so I couldn’t be in Florida. Worst mistake ever. It was sold (I’m guessing since no one has ever told me) mid-December and I still have no check. Christy said 30 days, we’re well beyond that now. No one knows where the check is other then to tell me (2 weeks ago) “ I’ll have to get a tracking number from corporate “. Remind me, how long does it take to get a tracking number? Look up my other yelp review for Optimum RV- Ocala or the many other 1 star reviews they have before you decide to do business here. I can’t imagine how they’ll treat you after the sale. Oh, you wanna know? Read the reviews on the BBB site as well. Note; I was never in a hurry for the check, but I just wanted constant communication about status of sale, when it sold etc.,. The only reason I knew it sold was because it was listed as sold and then taken off their web-site. William Vernon never advised me, even after 2-3 e-mails, a voice mail and the consignment rep letting him know I was lookin for answers. I’d like to have the $299.00 back I paid for the consignment fee. But I’ll just take my check and never do business here or recommend them. You shouldn’t either.

1
Date of experience: Dec 08, 2023

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