Never again! Stay away from Optimum RV!I failed to read all the reviews before and I sold my used motor home to Optimum RV (not a consignment). Everything was fine, the communication and the sales contract, until the day of drop off. I dropped off my motor home in Zephyrhills, signed the title and the transfer of the title, but in contradiction to all agreements done before I have not received the check.The manager in Zephyrhills told me I would receive the check by mail from Ocala. Zephirhills is a very small facility and looked run down when I entered it that morning of drop off. But it sounded reasonable and I thought Optimum RV is such a big company they wouldn´t try to trick me! That assumption was wrong!!!I called the sales department in Ocala every day; a very polite manager always told me: „I am sorry Sir, I don´t know, I must send an email to my manager again because he didn´t answer.” Same game every day for three weeks! No success.An attorney checked all my documents, and luckily I have saved and stored all text messages. The attorney called different managers several times.At the same time I have sent an email to the CEO of Optimum RV and explained to him the situation. I received a response from the CEO immediately and I got the check a day later.In summary, only with the help of an attorney and potentially the CEO, I got my money.I will never make a deal – doesn´t matter which kind of – with Optimum RV again. Too frustrating and you can´t sleep before you get your money.
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