First of all they lied to us, they claim they ordered a carburetor for our RV, they would call us when it ca.e I , suppose to take 6 weeks, I called at 8 weeks later, they to!d me someone picked it up. We were to take the RV back for them to install it which would take 4 hours. I don't think anyone else has the same name as ours and Optimum would must hand out a carburetor to a stranger. Also they told us they would clean the RV before we picked it up and it wasn't clean. We will never do business with the again. You can't trust what they say!!!
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