I spent 30 minutes yesterday trying to reach a doctor's office for an appointment, without success. Today, I wasted 95 minutes before finally getting through, all while listening to terrible music. I have a concussion and need to see a specialist. An appointment two months away is not acceptable. The medical staff is great, but the management of the facility is seriously lacking.
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Optum, a part of UnitedHealth Group, is a pharmacy benefit manager and care services group operating across 150 countries in North America, South America, Europe, Asia Pacific and the Middle East.