Typical United Healthcare system. Make the service as crappiest possible so they can maximize profit. Create a call center where the people that are interviewing hire have tendency to be sociopathic which is to them important trait. Screw up everything left and right. Ruin a perfectly good system on a health care partners when they took it over there was Exodus of doctors and staff were good reason. The bottom line is get as many patients in and paid as little as possible. I after 30 years with health care partners I had to walk away when often took over. They screwed up so much and they're violating laws and complaining them is useless. Let me put in one date but there were multiple dates so I just randomly put in a date. Took 5 days to tell me I had cancer from biopsy cuz they're so screwed up almost didn't get a blood test in order to have a pre-op for pre-op to get my surgery done. They're just so messed up it's just pathetic. They are a sorry excuse of it health care clinic
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Optum, a part of UnitedHealth Group, is a pharmacy benefit manager and care services group operating across 150 countries in North America, South America, Europe, Asia Pacific and the Middle East.