I am writing regarding the Nail bracelet(fine) 18 Karat Gold, I recently ordered from this company and received. Unfortunately, the bracelet arrived with a broken clasp.I contacted the representatives immediately after receiving it, and I was asked to provide photos and a video of the issue, which I did. However, I was not given the option to return the item, even though it was clearly defective upon arrival.I am very disappointed with both the product quality and the way this situation has been handled. Because of this experience, I will not be recommending your company to my friends or acquaintances.
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