I purchased a bracelet before Christmas and it is the wrong size. I have emailed 5 times to exchange and they have not responded. There is no paperwork with the order, no returns label. This falls outside of their returns policy. They are happy to take your money but not refund or offer an exchange when needed. I will never order again from Opulent Vogue. But then again, Opulent Vogue can reply to me to resolve this, let's see if they do!?!?
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