This company is definitely sketchy. Ordered 5 items and wanted to return 3 of them. The items were not good quality and even the items I have kept have already tarnished after a couple months, with the ring tarnishing immediately. I contacted them to start a return since they do not include return address and no company address online. They were not responding so I emailed again. They emailed me and said that today is the 14th day to return and so we cannot process the return. The policy they quoted is incorrect and not in compliance with UK law. The law is 14 day period to notify the company to return and then a further 14 days to return the item. They then ignored my next emails. Luckily I paid via credit card and Amex also confirmed that they were not following the law and refunded me. This has also happened to a couple people I know. I wouldn’t bother wasting your money on these items as they’re so cheap and not tarnish free like advertised. Terrible customer services and it’s not short from a scam. Definitely avoid and report this company!
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