I wanted to try their products, but when I selected 3 items, they were all out of stock. I contacted customer support to ask whether they would be available soon or if I should look for another brand.They replied with only three words, as if I was begging them, and the reply didn’t even answer my question. When I asked again for clarification, they completely ignored me.Honestly, I think this is a good thing because I didn’t buy anything yet. A company that doesn’t respect its customers doesn’t deserve them. I was excited to try their products, but now I’m actually glad I didn’t.In many companies, customer support staff are the reason for success or failure. This is clearly a failure of management and lack of proper monitoring.I challenge Oraimo to reply to this comment, because I couldn’t find a single response from them to other customer complaints here either. What a joke.
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