I purchased a premium travel toothbrush in Italy in 2025, which includes a travel case, indicating it's designed for travelers. However, the charging base only supports 220–240V, making it ineffective in areas with 110–120V. This isn’t a defect, but rather a design oversight. After reaching out to the support team, the only solution provided was to purchase a separate charger. There was no option for an exchange or any goodwill assistance, making the purchase frustrating.
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