I would give this company minus stars if I was allowed too. We wanted to have the complete package of tv, phone line, internet and mobile phones. We were told that an engineer would visit and set it up for us within days. Luckily we phoned them to check only to be informed that the router etc was to be sent by the post and we had to install it ourselves and it would take 2 weeks!!! We then tried to cancel contract, of which you have14 days to do so, due to their lies. There we entered Dantes inferno. It is easier to escape from North Korea! The very very worst customer service in the world. You get sent to 100 different phone numbers and nobody knows what to do or help. Bunch of incompetent liars. This is not the way to treat your paying customers. Go to movistar in the first place.
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