I have used Orbitz many times, but this past week's experience has led me to cut ties with using their services. I booked a trip and had to cancel. I was given flight credits. When I went to use the flight credits I was still charged. This meant that I was not allowed a refund for my $400 tickets, and given a credit, but then charged $150 to use my flight credits. If this is not some unethical sneaky thing I don't know what is. In closing, I ended up paying $550 for my new trip. If you are going to use Orbitz, make sure you are 100% sure your plans are confirmed and set in stone.
Claim your business profile now and gain access to all features and respond to customer reviews.
