I booked an international flight from US to Morocco. The booking agency (Orbitz) is responsible to aid in seat selection. At the time of booking, the flight from the US to Morocco had no seats selected. I contacted the Moroccan flight agency. They tell me I have to contact American Airlines, because for international flights the Moroccan airline is acting as a subsidiary. I call American Airlines, and because they were booked through a third party (Orbitz) American charges $100/person to assign a seat. I call Orbitz, and the agent COULD NOT HAVE BEEN MORE CLUELESS! "We don't know how to change the seats after the reservation (?!?!)". So back to American Airlines, and I'm out $200 just to choose seats for a flight that cost me $4500 to begin with! Moral of the story: DON'T BOOK WITH ORBITZ, YOU GET NO BETTER DEAL, BOOK WITH THE AIRLINE DIRECT. THEY PROVIDE REAL SERVICE, AND COULD HAVE GIVEN ME THE SAME OR BETTER PRICE. These guys provided nothing, and in the end even shrugged taking the responsibility for changes that they were actually required to do. NEVER AGAIN!
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