I encountered the most chaotic and frustrating customer support I have ever faced. There were significant technical problems with my account registration. Although payment was processed, I did not receive any order confirmation emails. I have been unable to access the patient portal or view and respond to messages from the medical team. Without the ability to contact a medical professional about my order, I requested multiple times to cancel it. Despite this, they still sent the order to the pharmacy and now seem uncertain about whether it can be cancelled. I am incredibly frustrated with how this company has taken my money without offering ANY solutions to the numerous technical problems with my account. The representatives I spoke to on the phone (daily) were kind and understanding, but none of them could resolve my significant issues.
Claim your business profile now and gain access to all features and respond to customer reviews.
