I strongly urge anyone considering Orderly Meds to do serious research before trusting them with your health or your money.
My experience with this telehealth weight-loss service has been incredibly frustrating and disappointing. After meeting with the provider, I was clearly told I would transition to the 7.5 dose. Instead, Orderly Meds sent the wrong prescription dosage and then blamed their “system limitations” rather than correcting the issue. Customer service refused to resolve it and simply told me a supervisor would call within 24–48 hours, which is unacceptable when patients are paying for medical care.
There seems to be a major disconnect between what the doctor recommends and what the company actually sends to patients. If you are paying for access to a provider, the treatment plan should actually be followed. Instead, I was started on the lowest starting dose of Tirzepatide, even though I had previously been on the highest dose of semaglutide.
Even more concerning, I followed a healthy diet and consistent exercise routine for 6 months and did not lose a single pound while using medication from this company. A couple years ago, with a different provider prescribing semaglutide, I lost 50 pounds in 6 months, so I know my body responds to these medications when they are legitimate and properly managed.
This experience has made me seriously question the pharmacies used and the quality of the medication being sent. When you are dealing with prescription medications, patients deserve confidence that everything is handled properly and under appropriate standards.
At this point, I do not trust Orderly Meds at all. I am now fighting tooth and nail to either receive the correct medication that was originally prescribed or to get my money refunded. The amount of runaround and lack of accountability has been unbelievable.
Because of this experience, I will also be filing a complaint with the Better Business Bureau regarding these business practices. Patients deserve transparency, proper prescriptions, and responsive customer service when dealing with something as important as their health.
This has been an extremely disappointing and stressful experience, and unfortunately I cannot recommend Orderly Meds to anyone based on how my situation has been handled.
Claim your business profile now and gain access to all features and respond to customer reviews.
