I encountered an issue with my umbrella and contacted the support team for assistance. Although the damage wasn't covered under the standard warranty, the representative was exceptionally understanding and made a special effort to provide a replacement code as a one-time exception. The communication was clear, friendly, and prompt. I truly appreciate the support and the willingness to go above and beyond the usual policy. Outstanding customer service!
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We are a woman owned and led Company dedicated to producing joyful, functional, and considered designs. We work with recycled, recyclable, biodegradable, and sustainably sourced materials.
Our umbrellas are handmade using age old techniques adapted to our modern-day usage and built to last beyond the season. Our design ethos is simply that a well-made and fit for purpose umbrella can be both functionally useful and a coveted accessory cherished for many years.See more
