Review Time
I encountered an issue with my umbrella and contacted the support team for assistance. Although the damage wasn't covered under the standard warranty, the representative was exceptionally understanding and made a special effort to provide a replacement code as a one-time exception. The communication was clear, friendly, and prompt. I truly appreciate the support and the willingness to go above and beyond the usual policy. Outstanding customer service!
I encountered a problem with my umbrella and contacted customer service for assistance. Although the damage was not included in the standard warranty, the representative was extremely understanding and made an effort to provide a replacement code as a one-time exception. The communication was clear, friendly, and timely. I truly value the support and the readiness to go above and beyond the usual policy. Outstanding customer service!
This charming and vibrant umbrella is everything I hoped for since childhood—sturdy, well-constructed, and eye-catching. It arrived promptly, and the support team was quick to assist and very helpful. I'm definitely a fan, and I appreciate their ethical approach as well.
This umbrella is charming and colorful! I've wanted one like this since I was a child. It's sturdy, well-crafted, and eye-catching. It arrived quickly, and the customer support team was very responsive and helpful. I'm a fan, and I appreciate their ethical practices as well.
The customer service is truly exceptional! I recently purchased an umbrella I had wanted for a long time, but it arrived with a chip on the beak. I reached out to the support team, and they responded immediately, arranging a replacement. I'm very pleased and thankful!
I was genuinely amazed by the outstanding customer service I received! I hadn't received my package, and tracking showed damage at the storage facility. When I contacted the company, they made it incredibly easy to reach out. I sent my email that evening, and by the next morning, I had a detailed plan to resolve the issue. The process was easy, fast, and straightforward— I couldn't be happier. What a fantastic company!
This is the only umbrella brand I will purchase. I've always admired their story, commitment to ethical practices, and designs that blend classic style with joy. After replacing my beloved umbrella that lasted nearly ten years, I reached out about a repair after it broke in a storm. The representative kindly informed me they usually only cover damages under warranty but made an exception for me. That thoughtful gesture truly made my day. Their customer service is exceptional, and it reinforces my loyalty to this brand. I will only buy from them moving forward. Love this brand forever!
A truly beautiful umbrella paired with excellent customer service. Everything about the design and packaging is high quality, and it feels substantial. I needed assistance with a minor issue and connected with a real person quickly. The resolution exceeded my expectations. I wholeheartedly recommend both the product and the company.
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We are a woman owned and led Company dedicated to producing joyful, functional, and considered designs. We work with recycled, recyclable, biodegradable, and sustainably sourced materials.
Our umbrellas are handmade using age old techniques adapted to our modern-day usage and built to last beyond the season. Our design ethos is simply that a well-made and fit for purpose umbrella can be both functionally useful and a coveted accessory cherished for many years.See more
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