I encountered a problem with my umbrella and contacted customer service for assistance. Although the damage was not included in the standard warranty, the representative was extremely understanding and made an effort to provide a replacement code as a one-time exception. The communication was clear, friendly, and timely. I truly value the support and the readiness to go above and beyond the usual policy. Outstanding customer service!
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We are a woman owned and led Company dedicated to producing joyful, functional, and considered designs. We work with recycled, recyclable, biodegradable, and sustainably sourced materials.
Our umbrellas are handmade using age old techniques adapted to our modern-day usage and built to last beyond the season. Our design ethos is simply that a well-made and fit for purpose umbrella can be both functionally useful and a coveted accessory cherished for many years.See more
