My housing officer is really good and the repairs team are quiet quick to attend to repairs. However origin on a whole have failed miserably. I am on the top floor with medical needs(mobility abd mental health) . I spent almost a year in hospital and still in recovery to this date. Have fallen countless times down the stair with my child,to be told oh they have put me on a list for a managed transfer thanks, but What they fail to tell people is this list is a floating listyso people will always be ahead of me. (one week you could be 2nd on the list the next week you could be 8th) i fully understand some other people's situations are more in need however this means i will never be rehoused. Its clealry affecting my health making it worse and they simply don't care. Its disgusting they have allowed this to happen to many of their residents.
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We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them.