Recently moved into a new property that seemed to have been rushed, they painted over holes without sealing and now there is a disgusting Rodent issue with Mice, I've called the 03 office number and was told by the rude and dismissive lady on the phone nothing they can do about it. This is a health and safety issue and they refuse to do anything and housing officer is not answering the phone. I've filled out request forms online which imply a response between 10 - 30 days. I'm supposed to live with rodents for 30 days i can't sleep and i can't eat and have nowhere else to go. What a horrific service, what am i supposed to do??
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We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them.