I’ve been with origin housing for over 16 year, I hardly ever call for a repair to be done but when it came to my front door handle falling off I called and ask for something to be done! Whilst at work one day I had call on my mobile (contractor for origin) he ask me if it was the main door to the flats in Blake close Royston. I told him that it was my personal front door that wasn’t in the flats, I live in a house, I told him I was at work and had no notice of him coming out and couldn’t just leave work. He said he would report back to origin and they will be in touch to make an appointment!! Heard nothing from origin housing and handle still broke 3 months later 😕 I give up, I’ll buy a new handle and do it myself otherwise I’ll still be waiting in 2 years time as I’m still waiting for a light in my kitchen, been using a torch for over 2 years now. “If I fall into rent arrears I get no end of attention”…..
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We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them.