originmattress.co.uk

4.2
4.2 Based on 519 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mason Cook
Delivery issues and poor support experience

The delivery service kept the mattress for a week and then claimed they "couldn't reach the property," which is nonsense since another delivery arrived the same day. I couldn't get in touch with the courier by phone (no phone support available), and the webchat was too congested to connect with an agent. I eventually decided to cancel the order and received a full refund. It's disappointing because the mattress seemed like a great option.

1
Date of experience: Dec 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More