origins.com

1.7
1.7 Based on 77 reviews

Origins creates high-performance natural skincare that's powered by nature and proven by science....

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Gwendolen Anderson
Not worth the hassle; misleading customer service.

While the products are good when on sale, the customer service and loyalty program are terrible. I've spent hours trying to resolve issues with my orders, as something always goes wrong, and I've been given incorrect information repeatedly. This year, I chose not to participate in the holiday sales, and I have no plans to order again after hearing about my friend's negative experience. I referred a friend who encountered issues with the referral and birthday bonuses. They received no gifts despite following all the instructions. The customer service responses were unhelpful and frustrating. My friend has decided not to order again due to the poor experience.

2
Date of experience: Jan 13, 2025

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